Privacy Policy

1. Introduction

Oblix Lab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We provide services to private businesses, government bodies, public sector organizations, and other entities, and handle all data in accordance with applicable data protection regulations.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and business information
• Project requirements and communications
• Payment and billing information
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Operating system and device identifiers

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Communicate with you about projects and services
• Send you quotes, proposals, and project updates
• Process payments and transactions
• Respond to your inquiries and support requests
• Improve our website and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in operating our business
• With professional advisors (lawyers, accountants)
• To comply with legal obligations or law enforcement requests
• In connection with a business transfer or acquisition
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related data is typically retained for a minimum of 6 years for accounting and legal purposes.

8. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at sales@oblixlab.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. GDPR Compliance

If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process your data based on:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate interests

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: sales@oblixlab.com
Phone: 020 3137 6880
Location: London, UK